Public sector challenges
Major challenges facing the Public Sector
4net understands the major challenges facing Central and Local Government – the need to balance budget cuts along with a requirement to improve efficiency and citizen contact. We work with our Public Sector customers by using technology to help them drive and transform their efficiencies, improve savings and enhance the customer experience.
The environment of cuts and rationalisation for Government organisations remains the same – downsizing, mergers, property consolidation, efficiency improvements and cost reductions are the norm for many agencies.
Technological change has a wide-ranging impact on the way public services are organised and delivered to citizens and should be seen instrument to change rather than a barrier.
Citizens are becoming increasingly complex and diverse with growing expectations that Government agencies will provide a service comparable to that of the private sector in terms of personalisation and choice – they are no longer satisfied with once fits all.